Terms & Conditions

RESERVATIONS:

All reservations are to be made direct to A&F Tour Travel Co.,Ltd. Bangkok only. All details are necessary. Names of passengers, arrival date, departure date, flight details and accommodation requested should be made as early as possible, especially for the months of November-April.

AMENDMENTS:

Any additional charges for second amendment, a nominal fee for our communication and services will be added.

CANCELLATIONS:

For Package Tours which include air tickets the following rules applies:

  • Up to 60 Days before departure 20%
  • Up to 35 Days before departure 50%
  • 7 Days or less 100%
  • No show 100%

Hotel, Sightseeing and Transfer bookings which exclude air tickets:

  • Up to 35 Days to departure no charge
  • 35 -21 Days to departure 20%
  • 21 – 7 Days to departure 50%
  • 7 Days or less 100%
  • No show 100%

Special condition apply for bookings:

  • During Peak season
  • 20 Dec – 10 Jan
  • Chinese New Year
  • 10 – 14 April

ACCOMMODATION:

All accommodation is on “Run Of House” basis. The right is reserved to substitute hotel accommodation of a similar grade when necessary, from those mentioned in the package tour tariff. In addition, A&F Travel cannot be held responsible for hotel over booking situations, when the hotel may relocate the individuals or the tour. However, we will do our utmost to ensure this relocation will be in accommodation of a similar category.

PEAK SEASON SUPPLEMENTS:

During the tourist high season in Thailand from November until April all hotels will add a high-season supplement charge to the annual contract room rates. Full payment should be made before guests arrive, plus the cost of the compulsory Gala Dinners on Christmas and New Year’s Eve. These surcharges will be added to our contract rate to you when your booking is confirmed.

PAYMENTS:

Full payment must be received by A&F Tour Travel Co., Ltd. not later than three weeks before passengers’ arrival, unless special arrangements have been made. If payment does not reach us in time, we have the right to release the booking without notice.

RATES:

All rates are quoted in US DOLLAR or THAI BATH net and rates descriptions are based on our own contract rates. We reserve the right to change rates given without previous notice and valid for travel agent only.

LIABILITY:

Whilst every effort will be made to promote requested services, A&F Tour Travel Co.,Ltd. acts only as an agent for airlines, hotels, transportation companies and tourist offices providing the services and other contracts. As such, A&F Tour Travel Co.,Ltd. is not liable or responsible for any loss, injury, damages, claims for additional expenses due to incidents which occur, delays, political action, change of schedules or other irregularities arising from circumstances beyond its control. These must be borne by passengers.

CHILDREN POLICY:

  • 01 – 05 Year’s old 50 % discount from full price
  • 06 – 12 year’s old 20% discount from full payment
  • 13 Year’s old, full fare of payment

OUR BANK ACCOUNT:

Bank’s Name: KASIKORN BANK
Branch: Pat Phong road, Bangkok 10500 Thailand
Account Name: A&F TOUR TRAVEL
Account Number: 018 2 77942 3
Swift Code: KASITHBK
Address of Bank: 42 Songserm Insurance Bldg. Ground Floor
Suriwong Road, Sriphaya, Bangrak, Bangkok 10500 Thailand

HOW TO PAY FOR OUR SERVICES:

Any payment for tours, hotels, air tickets or other services will be made after the clients agree with the price. To confirm any booking the payments must be made in advance before your arrival in Bangkok, or others city as stated on the program. That means we can guarantee all arrangements. If payments made by bank transfer, to confirm those payments, the clients must fax the bank transfer slip to us to the fax number (+++ 66 2 287 2475 ) and our accountant can be followed monies.

CREDIT CARD PAYMENT:

We accept MASTER, VISA and AMERICAN EXPRESS for credit cards payment.